1. Orders
1.1 Placement of Orders: Orders for Products may be placed through our website, over the phone, or in person.
1.2 Acceptance of Orders: All orders are subject to acceptance by us. We reserve the right to accept or reject any order at our sole discretion.
2. Prices and Payment
2.1Prices: Prices for Products are as stated on our website or as quoted by us. All prices are subject to change without notice.
2.2 Payment: Payment for Products must be made in full at the time of placing the order. We accept payment by credit card, debit card, or other methods as indicated on our website.
3. Delivery
3.1 Delivery Dates: We will use reasonable efforts to deliver the Products on the date specified in your order. However, delivery dates are estimates only, and we are not liable for any delays in delivery.
3.2 Delivery Methods: We will deliver the Products to the address specified in your order using our standard delivery methods.
3.3 Inspection Upon Delivery: Upon delivery, you must inspect the Products for any damage or defects. If any damage or defects are found, you must notify us immediately.
4. Returns and Exchanges
4.1 Returns: We accept returns of Products in accordance with our return policy, as stated on our website or provided to you at the time of purchase.
4.2 Exchanges: Exchanges of Products may be permitted at our discretion, subject to the terms of our exchange policy.
5. Warranty
5.1 Warranty Period: Products are covered by a warranty as specified by the manufacturer. Please refer to the manufacturer's warranty terms for details.
5.2 Limitation of Liability: Our liability for defective Products is limited to the terms of the manufacturer's warranty. We are not liable for any indirect, incidental, or consequential damages arising from the use of the Products.
6. Modification of Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website.
7. Contact Us
If you have any questions or concerns about these Terms, please contact us.
1. Returns
1.1 Eligibility: We accept returns of air conditioning units ("Products") within [number of days] days of purchase, provided they meet the following conditions:
1.2 Non-Returnable Items: Certain items are not eligible for return, including:
2. Refunds
2.1 Refund Process: Upon receiving and inspecting the returned Product, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
2.2 Refund Amount: The refund amount will be for the purchase price of the returned Product, excluding any shipping or handling fees. Refunds may take 4-5 days to process, depending on your payment method and financial institution.
3. Exchanges
3.1 Eligibility: Exchanges for air conditioning units are permitted within [number of days] days of purchase, subject to availability.
3.2 Exchange Process: To request an exchange, please contact us with your order details and the reason for exchange. We will provide instructions for returning the original Product and assist you with selecting a replacement unit.
4. Manufacturer's Warranty
4.1 Warranty Coverage: Products are covered by the manufacturer's warranty, which varies depending on the brand and model. Please refer to the warranty information provided with your Product for details on coverage and claims process.
4.2 Warranty Claims: If you encounter any issues covered by the manufacturer's warranty, please contact us for assistance with initiating a warranty claim.
5. Contact Us
If you have any questions or concerns about our return and refund policy, please contact us.
Samwel Aircon Refrigeration & Repair Services
purok 3, Babak, Island Garden City of Samal, Davao del Norte, Philippines
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